For 38% of tech leaders, process hurdles including lack of automation are one of the most challenging aspects of digital transformation. Streamlining processes and setting up systems that operate automatically can unlock a wealth of benefits for organizations. From improving their employees' experiences to enabling innovation, automation can do more for businesses than simply saving time or money by removing menial tasks from the team. By focusing on repeatable, scalable, well-defined processes, organizations can tap into powerful ROI without disrupting workflows. For those that still need the tools or support to get these motions off the ground, this blog can serve as a guide.
The breadth of potential positive outcomes can’t be overstated for businesses automating their processes. On its most basic level, automation can redistribute resources from time-consuming or rote tasks (often called toil) to more productive, strategic work. But for some processes, it can help mitigate security risks or eliminate human error from the equation. Businesses that are poised to leverage this technology can become more resilient to labor shortages by filling gaps with automatic processes or improving employee experiences by offloading toil from their workload. Additionally, compliance can be streamlined by automating parts of the process to unburden organizations and their people. Overall, the added resiliency acquired with automation can speed up development, empower innovation, and even enable pivots to new market opportunities. The reduction of complexity means businesses can meet their goals faster and with a stronger ROI.
Though automation is a powerful tool, choosing the right process to automate is crucial. Organizations can fall victim to trying to automate a process that’s poorly defined or one that may show to be less impactful than alternative options. The goal should be to find the current repetitive processes that can be easily scaled and offloaded from direct employee involvement with the largest impact overall to the organization. Leaders should ask themselves some of the following questions:
While each business has unique priorities, common uses for automation that have found success include data protection, disaster recovery and provisioning of resources or infrastructure.
While you may be ready to start your journey, it can be hard to know where to begin. Our experts have defined a process for how to bring automation to your business and ensure stronger ROI:
While there are plenty of options in the market for automation, picking the right provider can give you access to unmatched support and capabilities. At Insight, we partner with industry-leading providers to help clients leverage their tools effectively and for the right use cases. For example, Red Hat provides open-source enterprise software that enables immediate developer workflows and lowers their barrier to entry internally by providing self-service infrastructure provisioning. This automation platform helps mitigate risks, improve experience and maximize ROI for developer teams. Another provider, HashiCorp, has its own software platform called Terraform, which allows businesses to provision and manage infrastructure in any cloud safely and effectively. These powerful tools from Red Hat and HashiCorp can even be used in unison for additional benefits in the right use cases.
Start your automation journey on the right foot.
With Insight, you get access to experts who can help you define strategy and leverage best practices. With our industry-leading partners, you’ll have the right tools and capabilities to maximize ROI.