Client story Key Technology Consolidation for an Animal Health Leader
By Insight Editor / 14 Oct 2020 / Topics: IT optimization Procurement Customer experience
Facts at a glance
Client industry
Animal healthcare
Size of company
5,500 employees
Challenge
The business needed a way to enhance continuity, improve time to market and extract more value from its existing, yet fragmented, suite of technology solutions.
Solution
- Thorough analysis of Microsoft licenses
- Proposed an EA
Results
- Full software license rationalization
- Ongoing cost savings
- Improved business continuity
Enabling more than 22,000 veterinary businesses with practice management software and prescription management solutions, a global animal health company needed a way to rationalize and consolidate its technology tool set and product licenses.
Combining veterinary products, supply chain capabilities and related technology into a single platform, the business connects its customers to the solutions and insights they need to grow. It also offers a comprehensive portfolio of solutions for enhancing practice revenue, operating efficient practices and delivering high-quality care. Moreover, by delivering prescription and appointment management services that empower veterinarians with insights, client engagement tools and integrated pharmacy services, the business meaningfully partners with practices to help veterinarians thrive in a changing market landscape.
Yet, while the company provides its own customers with powerful, unified technologies that drive lasting value, its own internal technology solutions were failing to deliver. Specifically, fragmented solutions and product licenses meant the company could not access the seamless, connected experience it hoped for.
The company contacted Insight with an interest in receiving a thorough analysis of its existing Microsoft licenses to find areas of improvement.
A deep dive, for the best solution
As soon as Insight began working with the client, our teams began developing a deep understanding of its existing solutions and associated pain points. We recognized that a recent spate of business acquisitions left the company with a highly fragmented technological landscape, with different product licenses spread across Microsoft Office 365, Power BI, Visio and more.
From there, we began to identify the ways meaningful technological consolidation could benefit the business’s core capabilities, critical workflows and bottom line. This led our proposal for an Enterprise Agreement (EA) to create the seamless, connected and simplified technological foundation our client had been seeking.
Deeper integration, better outcomes
In deciding how best to structure a solution — and create maximum technological value for our client — we took into account every aspect of its exciting and multifaceted business, as well as individual users’ key technology access needs and preferences.
The result: By working closely together, we enabled the business with a seamless and cost-effective EA, encompassing all its technological requirements in a strong, simple and unified framework. Looking to the future, our client is glad to no longer face the frustrations of disjointed technology. Instead, they are freed to capably connect more customers to the solutions they need to grow.
