eBook
Driving Outcomes With Technology:
The Retail Playbook
By Insight Editor / 28 Jun 2024 / Topics: Customer experience Data and AI Device lifecycle Employee experience
How are today’s retail companies using technology to differentiate their brands, improve margins, delight customers and enable workers? This is your playbook for what’s possible. Learn the brass tacks of change in this retail-focused guide.
Topics include:
- Real retail client use cases for today’s top business priorities
- Example roadmaps across AI, cybersecurity, cloud, digital workplace & beyond
- The ROI of modernization & transformation
- Best practices, modern methodologies & retail-focused technology solutions
Learn what’s driving real outcomes in retail.
Explore the measurable impact of a robust technical strategy in the retail space. Outcomes across organizations include:
1600% faster updates to customer-facing apps
~40% reduction in front-of-store shrinkage
Hundreds of hours saved weekly for associates
620+ hours saved yearly through IoT/network modernization
Who is this playbook for?
This comprehensive guide gives play-by-plays of the latest transformation roadmaps in retail. Retailers will gain valuable insights into the strategies, tactics and solutions helping other organizations meet key priorities across a wide variety of use cases.
What will I learn?
Get retail-specific guidance to focus your strategy — whether you’re looking into customer personalization, cloud, analytics or improving security posture.
Explore real client scenarios and transformation roadmaps across use cases like:
- Chatbot implementation to improve customer experiences
- AI to prevent shrinkage & provide seamless self-checkout
- Transforming data from disparate sources into actionable insights
- Cloud migration to support growth & optimize costs
- Modernizing customer-facing apps to be faster & more intuitive
- Streamlining IT/device management across massive ecosystems
- Improving application delivery across retail business units
Learn more in the playbook.
Ensure your retail strategy provides the ROI you're looking for. Learn ways to differentiate with technology in Insight’s comprehensive guide.
