Glossary What is Digital Transformation?
By null / 2 Jan 2023 / Topics: Digital transformation
Digital transformation is the practice of using innovative technology — like the cloud or Internet of Things (IoT) — to modify existing or create new business products and services. Businesses have been applying digital transformation to improve operations and deliver more value to their customers.
Cloud enablement plays a critical role in digital transformation, with a cloud platform serving as the foundation that enables many modern technologies. This has driven modernization efforts that migrate legacy applications from on-premises platforms to the cloud. Modernization also involves replacing legacy data center hardware with faster and flexible platforms, like converged and hyperconverged infrastructures.
By both businesses and consumers, digital transformation has led to the wide-scale adoption of various technologies, including:
- Artificial intelligence
- Augmented and virtual reality
- Cloud platforms
- IoT arrays
Organizations should strive towards objectives such as improving customer experience, strengthening technology infrastructure, enhancing process efficiency, managing data effectively, cultivating a positive company culture and enhancing the employee experience in their digital transformation endeavors.
The benefits of achieving these objectives include:
- Enhanced data collection
- Improved product and service quality
- Support business growth
- Foster collaboration and transparency
- Gain insights into customer habits
- Increased agility and efficiency
- Improved productivity
- Reduced costs
